Data Subject Requests (DSR) - Efficient and auditable handling of data subject rights.

Handling data subject requests is one of the most operationally sensitive parts of GDPR compliance.

Deadlines are strict (Art. 12 GDPR), requests vary in scope, and mistakes can quickly lead to complaints or regulatory follow-up. Organisations must be able to support and fulfil rights such as access, rectification, erasure, restriction and portability (Art. 15–20 GDPR).

 

PrivacyPerfect supports organisations in managing DSRs in a structured, auditable, and consistent way. Ensuring timely responses, clear workflows, and full traceability for accountability.

Request a demo

What PrivacyPerfect supports for DSRs.

PrivacyPerfect supports the full lifecycle of data subject requests in line with GDPR requirements (Art. 15–21).

This is including:

  • Access requests
  • Rectification requests
  • Erasure requests
  • Restriction and objection requests
  • Portability requests

 

All requests are managed within a single, structured workflow with clear ownership, automated task assignment, and complete documentation.

 

This ensures timely handling, consistent decision-making, and full auditability enabling organisations to demonstrate compliance with regulatory deadlines and accountability obligations.

From intake to completion, fully documented.

Central registration and intake.

All data subject requests are registered in one place, regardless of how they are received. This creates a complete and traceable overview of incoming requests across the organisation.

Clear workflows and responsibilities.

Each request is assigned to a responsible owner.

Tasks, decisions, and actions are tracked, ensuring nothing is missed or delayed.

Deadline and status monitoring.

PrivacyPerfect supports monitoring of statutory response deadlines and request status, helping organisations stay in control even when volumes increase.

Audit-ready documentation.

Every step in the request process is fully documented and traceable, including:

  • decisions taken
  • actions performed
  • communication with the data subject (Art. 12 GDPR)

 

All activities are time-stamped and linked to responsible users, creating a complete audit trail.

 

This supports accountability (Art. 5(2) GDPR) and provides clear evidence in case of supervisory authority inquiries or audits.

See how structured DSR management works in practice.

Handling DSRs manually requires significant time and resources, often costing organisations hundreds per request depending on complexity (IAPP).

Within PrivacyPerfect, DSRs can be linked to:

  • processing activities
  • data categories
  • systems and vendors

 

This gives teams direct context for each request, reducing manual effort and the risk of mistakes.

 

Fill out the form and speak with our expert about your current DSR process.